Frequently Asked Questions
Everything you need to know about shopping with Modi The Label.
What is the shipping timeframe for my order?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges can be processed for different sizes or colors depending on stock availability.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking our fit notes in the description.
What payment methods do you accept?
Modi The Label accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion has a minimal footprint on the planet.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress in real-time.